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Description language 1Description language 2Description language 3Description language 4
PlatformLicenseASP member
ClassSpecificCategory
NamePublisher/developer
KeywordsDescription
      
TSplus Remote Support 1.0
Company: TSplus
Country: France, France, Paris
ASP member: No
Company Web site: https://www.tsplus.net/
Site of program: http://tsplus-remotesupport.com/
Application info: https://tsplus-remotesupport.com/

Author: Stephane Braga

Sales email: tsplus.pad@submitpad.org
Support email: tsplus.pad@submitpad.org

License type: Shareware
Class: Business::Helpdesk & Remote PC
Specific:
Categories: Business & Finance :: Help Desk, Communication :: Remote Control Tools, Internet :: Connectivity Tools, Utilities :: IS/IT Solutions, Communication :: Chat Tools, Internet :: File Sharing Tools, Programming :: Debugging
Platform: Windows
OS: Win2000, WinXP, Win7 x32, Win7 x64, Windows 8, Windows 10, WinServer, WinOther, WinVista, WinVista x64
System requirements: Server Side: Windows 64 bits, Windows OS 7 to W10, Server 2008 to Server 2019.
Language: English
Limitations: 15-day trial

  
Keywords: remote support, screen sharing, remote pc control, remote control, helpdesk, windows session sharing, session sharing, remote help, customer support, teamviewer alternative, logmein alternative, support software, remote support sofware

Start assisting your users today with our great remote support software. With a sizable percentage of the worlds workforce still working outside of the office at least a few days per week, supporting remote endpoint computers has been a challenge. Prominent market-solutions are often expensive and complicated to manage.
TSplus Remote Support was built from the ground-up with the idea of creating a simple and cost-effective alternative to TeamViewer and LogMeIn.
HOW?
A single Windows PC or Server, hosted at the office or in the cloud, serves as the connection broker and web interface for Agents and End-users. First time configuration is straightforward, with internal and external network configuration options. Its quick and easy to setup your Support Team accounts on the Web platform.
The entire Remote Support system is web based! This provides an immediately familiar environment for both the support agents and end users. Support Agents simply log into their corporate Remote Support portal. From there they can see the list of end-users waiting for help and generate custom connection links for each of them. A simple browser plug-in is all that is required for the end-user to get direct professional support.
Connections are secured with SSL/TLS encryption, keeping the entire process safe for everyone involved. Additionally, unlike other providers, TSplus Remote Support is hosted on your server. To enforce your corporate data privacy the session broker remains inside your IT network!
Improve problem-solving with screen sharing, PC remote control, file transfer, chatbox and more.
Needing tech support is already frustrating enough. Receiving it should be easy. Instead of making onsite service calls that take time and increase costs, troubleshoot issues remotely.
Whether you are all in the office together, working remotely, or some combination of the two, TSplus Remote Support is the simple and cost-effective tool you need to maximize your support investment.
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0.65 MB

~250.00$
~210.19€
DateVersionStatusRelease history
14 May 20211.0New ReleaseFirst Major Release!
Discover TSplus' brand-new Remote Support software:
- Private connections with Bridge server
- Screen Sharing
- Mouse & keyboard control
- Information on the end-user device, system and opened tickets
- Clibpoard/File tranfer
- Chatbox
- Permanent license
Distribution permissions: The demo version of TSplus Remote Support can be freely distributed over the internet in an unchanged form.

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