Keywords: Shoretel, Account, Viewer

Shoretel Account Viewer is a small installable utility that connects to your Shoretel MySQL database and gathers data on your Shoretel environment users. This is an essential tool for any Shoretel Administrator even re-hashing the Shoretel Communicator Client passwords for your users into plain text for you to retrieve any communicator software.The full set of information that the current version returns to you based on the extension number you enter is:

Shoretel Communicator Username
Shoretel Communicator Password
Shoretel Voicemail Password
Shoretel Communicator Last Password Update Date and Time
Shoretel Voicemail Last Password Update Date and Time
Shoretel Communicator RAW MD5 Password Hash
Allow SoftPhone
Allow Video Calls
Contact Center Integration Enabled
Allow Telephony Presence
Mobility Enabled