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Description language 1Description language 2Description language 3Description language 4
PlatformLicenseASP member
ClassSpecificCategory
NamePublisher/developer
KeywordsDescription
      
Network Incident Tracker 2.0
Company: CiscoNet Solutions
Country: United States of America, MN, Eden Prairie
ASP member: No
Company Web site: http://cisconetsolutions.com/Network-Incident-Tracker.html
Site of program: http://www.cisconetsolutions.com/Network-Incident-Tracker.html
Application info: http://www.cisconetsolutions.com/Network-Incident-Tracker.html

Author: Shaun Hummel

Sales email: cisconet.pad@submitpad.org
Support email: cisconet.pad@submitpad.org

License type: Shareware
Class: Network & Internet::Trace & Ping Tools
Specific:
Categories: Internet :: Network Tools, Internet :: Tools & Utilities, Internet :: Miscellaneous, Internet :: Connectivity Tools, Business & Finance :: Help Desk, Utilities :: Ping & Trace Tools, Utilities :: Network Utilities, Utilities :: System Diagnostics
Platform: Windows
OS: Win2000, WinXP, Win7 x32, Win7 x64, Windows 8, Windows 10, WinServer, WinOther, WinVista, WinVista x64
System requirements: Windows Vista, Windows 7, Windows 8, Windows 10, Excel 2010, Excel 2013
Language: English
Limitations: None

  
Keywords: help desk, network support, cisco, ping, traceroute, putty, network management, wireshark, pathping, ios, subnet calculator, skype, cisco tac

Network Incident Tracker is a support tool for Network Engineers. It is comprised of incident tracking along with common troubleshooting tools. It is designed to optimize support delivery and leverage thousands of valuable support hours. The tool enables tracking of problem resolution for support cases.

The network support tools include Ping, Traceroute, PuTTY, NSLookup, Wireshark, NetStat, PathPing and Skype. In addition there is a Subnet Calculator, Internet Throughput Test and TCP/UDP port reference. The Cisco specific tools include IOS download, TAC Service Requestor and End of Sale (EoS) reference. It eliminates the frustration with jumping between web pages and remembering commands.

Have the tracker available to document root cause and network problem resolution. Summarize and analyze the pertinent problem resolution information for subsequent reference. Decrease the time spent on support issues and optimize network design.

Advantages:

Quick Launch Common Network Support Tools
Decrease Time Spent Troubleshooting Issues
Identify Support Patterns and Correlations
Pin to Taskbar for Fast Access
Drop Down Menu for Support Groups
Network Support Tools Included

Quick Launch Applications

Ping
Traceroute
PuTTY
NSLookup
Wireshark
NetStat
PathPing
Skype
IOS Download
Cisco TAC
Subnet Calculator
EoS
Speed Test
TCP/UDP Ports
Cisco Support Forum
Report Malware



 0   
0.34 MB

~2.99$
~2.77€
DateVersionStatusRelease history
23 Dec 20152.0Major UpdateAll applications bundled with software and optimized install.
Distribution permissions: You have permission to distribute Network Incident Tracker unmodified over the internet. Identify it as shareware and leave all copyright notices and EULA unchanged.

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